Privacy Policy

Effective Date: [DATE_PLACEHOLDER]

1. Introduction and Scope

At Human Residence, we are committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website and submit project inquiries, in compliance with the Egyptian Personal Data Protection Law No. 151 of 2020 and its Executive Regulations (Ministerial Decision No. 816 of 2025).

2. Identity of the Data Controller

The data controller responsible for the processing of your personal data is:

Entity Name
[LEGAL_ENTITY_NAME]
Address
[OFFICIAL_BUSINESS_ADDRESS]
Email
[PRIVACY_CONTACT_EMAIL]
Data Protection Officer
[DPO_NAME_OR_CONTACT_IF_APPLICABLE]

3. Personal Information We Collect

When you submit an inquiry through our Contact form, we collect the following personal data:

  • Identity and Contact Data: Full name, email address, phone number, country code, preferred contact method, and company/organization (if provided).
  • Project and Property Data: Project types, property type, project status, location details (country, governorate, city, address), and approximate area.
  • Financial and Scope Data: Required scope of work, estimated budget, budget basis, and expected start date/timeline.
  • Additional Information: Project description, design style preferences, reference links, and any additional notes you choose to provide.

Our website currently does not collect cookies, tracking pixels, or use third-party analytics embeds.

4. Purposes and Legal Bases for Processing

We process your personal data based on your explicit consent, which you provide when submitting the inquiry form. We use this data exclusively for the following purposes:

  • To review and assess your project requirements.
  • To communicate with you regarding your inquiry via your preferred contact method.
  • To prepare proposals, preliminary estimates, and follow-up consultation scheduling.

You have the right to withdraw your consent at any time by contacting us using the details provided in Section 2.

5. Data Storage and Third-Party Services

Your submitted inquiries are stored securely in our database. We currently rely on the following third-party infrastructure providers to host our website and database:

  • Database Hosting: We use Neon (PostgreSQL) to store your inquiry data.

We do not share, sell, or disclose your personal data to unrelated third parties for marketing purposes.

6. International Data Transfers

Our database provider operates cloud infrastructure that may be located outside of the Arab Republic of Egypt (specifically, servers hosted in the European Union / Germany). By submitting your data, you acknowledge and consent to this cross-border transfer. We ensure that our infrastructure providers maintain adequate security and confidentiality measures to protect your personal data.

7. Data Retention and Security

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy (e.g., assessing your inquiry or establishing a business relationship), or as required by applicable Egyptian laws.

We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no internet-based system can guarantee absolute security.

8. Your Data Subject Rights

Under the Egyptian Personal Data Protection Law, you possess the following rights regarding your personal data:

  • Right to Know and Access: To be informed about what personal data we hold about you and to access it.
  • Right to Rectification: To request the correction of inaccurate or incomplete data.
  • Right to Erasure: To request the deletion of your personal data when it is no longer necessary for the purposes collected, or if you withdraw your consent.
  • Right to Restrict Processing: To limit how we process your data under certain circumstances.
  • Right to Withdraw Consent: To revoke your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at the email address provided in Section 2. We will respond to your request within the timeframe prescribed by law.

9. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Egyptian Personal Data Protection Center (PDPC).

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Any updates will be posted on this page with a revised "Effective Date."